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Unstuck in the mud

2008-10-06 19:31

September 2008, saw the highest ever recorded rain fall on Cloof Wine Estate, the venue for the Rocking the Daisies music festival hosted from 3-5 October. As a result, mud and the subsequent congestion of cars trying to enter the camp sites, was an issue.

Although precautionary measures to combat the mud were put in place, the organisers did not anticipate such an enormous turnout. Initial infrastructure was intended for the anticipated 8,000 festival goers. When informed of 4,000 tickets being purchased on Friday, 3 October (the first day of the festival), additional infrastructure was provided to cater for 10,000. This included additional ablution facilities, security, opening new camp sites and deploying extra cleaning staff.

In order to combat the congestion issue, additional land was hired to accommodate parking and a park and shuttle system was implemented to transport festival goers to their camp sites.

At the same time, additional drainage ditches were dug, wood chips and hay bales were laid down to absorb moisture and tractors were on call to assist those getting stuck.

The organisers, in conjunction with Webtickets, are now refunding all full weekend online ticket holders who left the queues. Simply go to www.webtickets.co.za/refunds and complete the form to apply for a refund. All refunds will be processed within one week. Full weekend ticket holders who returned on Saturday when the congestion issues had been addressed, are entitled to a refund of R70 - the difference between the full weekend and Saturday/Sunday ticket price.

Says Craig Bright, MD of Complete Events: “We regret that people had to queue for so long and would like to thank all those who did for their patience. Rocking the Daisies is now in its third year and we strive towards bettering our facilities and creating a seamless festival experience for all those who attend. In this vein, we appreciate any constructive feedback and look forward to implementing all the lessons learnt in 2008 to Rocking the Daisies 2009.”

For more information go to http://www.webtickets.co.za/rockingthedaisies/


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