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HELP: How to use My Radio - HELP: How to use My Radio

2006-03-29 11:05

My Radio is an online radio "streaming" service that lets you listen to music broadcasts over the Internet. Most South African radio stations stream their broadcasts over the Internet, and My Radio brings them all together in one place.

(illustrated above)
2. A station will be selected for you automatically
3. Click the blue arrows on either side of the radio logos to view all the available stations
4. Click on a station to select it
5. A "Buffering" message will appear at the bottom of the window
6. Shortly afterwards, you should hear the radio, just as you would listening to a radio in your kitchen.


Why does the sound stop and start?
Your connection isn't fast enough to receive the stream, or a large number of people are listening to the radio station at the same time. Try again later, or upgrade to a faster connection.

Will listening to My Radio for long periods affect my ADSL cap?
On a minute-by-minute basis, the amount of data transferred from My Radio is relatively small. However, if you listen to My Radio for hours every day, you will reach your ADSL cap faster.

Why isn't the radio playing at all?
Here are a few troubleshooting tips:
1. Does your computer have a sound card and speakers? Please check with your vendor if you are unsure.
2. Are your speakers or headphones plugged in?
3. If you use speakers, are they switched on?
4. Have you tried adjusting the volume? If you use Windows, double-click on the speaker icon at the bottom-right of your screen (next to the clock). You can increase the volume by placing your mouse pointer over the "Volume Control" slide bar and dragging it upwards.
5. If you are on a LAN (at work), you might be blocked from listening to audio streams - check with your system administrator. If you are experiencing these problems from home, the radio stream may not be available due to technical issues beyond MWEB's control. Or there may be so many people listening to the stream that the radio station is temporarily unreachable.

I want to complain about something I heard on a station.
Please contact the station directly.

In SA, Radio Stations have been streaming their broadcasts on the Internet for a while now, with most providing this service to listeners at the office and overseas.

It's becoming big business overseas, with many Internet-only stations springing up and giving music lovers, intellectuals and other groups their own platform on which to discover new stuff and share their ideas.


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