DStv BoxOffice announces free movies

2011-08-04 15:19
Cape Town - DStv has announced that all movies that were rented on DStv BoxOffice up until 12:00 on August 2 will be free of charge.

DStv tweeted the news on Thursday, saying: "We know there have been teething problems for #BoxOffice, so all movies rented up until noon Tue 2 Aug 2011 are on us!"

In response to questions raised by other Twitter users, the operator also added: "It was never intended that rentals be free for this period - a gesture of goodwill to make up for unintended inconvenience :)"


Since launching on July 21, DStv BoxOffice has had to deal with a string of problems and complaints from unhappy subscribers.

After numerous problems were reported, Multchoice confirmed that one of its core systems – the system involved with rental requests when a subscriber sends an SMS to request a specific movie title – unexpectedly collapsed. "One of our core systems in processing DStv BoxOffice requests malfunctioned this weekend. Our engineering teams are working around the clock to resolve the problem," says MultiChoice.

In an attempt to smooth over the upset caused by the system failure, MultiChoice announced that they were to offer two movies for free to subscribers, instead of the one free movie the operator initially allowed subscribers to watch in order to get them to sample the new VOD system.

MultiChoice also implemented an interim solution to process DStv BoxOffice rental requests, saying "we will advise when the problem is resolved".

"DStv would like to encourage our subscribers to continue to use the DStv BoxOffice service. Unsuccessful rentals will not be charged for," said the operator.



  • semaj - 2011-08-04 15:25

    How absolutely wonderful, so those of us who did not bother to try before August 2nd get no joy?

  • Andrea Paulse - 2011-08-04 15:25

    Pity 2 August was 2 days ago... Terrible reporting!!!!

  • jockvanwyk - 2011-08-04 15:34

    nothing is free with DSTV.You have been milking the public for years

      Oom Koos - 2011-08-04 16:19

      It is the free enterprise system old son. Nobody forces you to watch DSTV. And if you had any sense you would have invested in Naspers shares which went from less than R100 to more than R400 a share in a five year period!

  • impete - 2011-08-04 15:36

    how about all movies free until 12 August?

  • DeonL - 2011-08-04 15:56

    I signed up today, they say 1st movie is free, not too bad.

  • Steviewonder - 2011-08-04 15:58

    Fat lot of good that is 2 days late sigh

  • Adams - 2011-08-04 16:12

    @ Cheap b@stards - Stop bleating about it being two days late, and they should extend it to the 12th Aug so you cheapskates can milk it. Its because of trailer trash like you that they have have to cut it off without mentioning because you will exploit it. You are the type of people that take checkers packets to the buffet lunches!

  • Trevor Hattingh - 2011-08-04 16:13

    this was not too announce that you have until 2 august to rent as many movies as you can and you wont pay a thing. its just informing people that did rent movies up until 2 august that they wont be charged because of the inconvinience DSTV caused them!

  • silverflash - 2011-08-04 18:54

    cheap ass ppl.. South africans can complain!!!!!! , pity we cant have this debate in person just to klap these bloody whingers..

  • Brendan Wolhuter - 2011-08-05 07:32

    Whats the point!!? I pay nearly R600 a month a,ready fir DSTV!!? Why pay mo to watch "newer" movies? Isn't that what Dstv was supposed to be for!??

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