DStv's Dish mag back with TV guide

2012-05-22 16:50
Cape Town - DStv operator MultiChoice has announced that it will only produce a single version of DStv's Dish Magazine that will include both the lifestyle section and schedules, reported DStv.com on Tuesday.

In April, DStv was forced to relook their decision to remove the TV guide from the magazine after numerous complaints from subscribers.

According to the report, the magazine will only be sent to subscribers who "indicated a positive response" to receiving the magazine. Those who did not respond, or specifically indicated they did not want a magazine, will not receive copies of the publication.

Only a quarter of the total number of DStv subscribers responded to the poll which was held to determine whether the magazine should continue or not.

'We apologise to our subscribers'

"We would like to thank our subscribers for taking the time to indicate their preference for Dish Magazine.

"We appreciate the feedback and would like to thank you for your continued support. We also apologise to those loyal subscribers whom we inconvenienced during this interim period," Collins Khumalo, the CEO of MultiChoice South Africa, said.

MultiChoice added that they would continue to give their subscribers the option of choosing whether they received the magazine or not.

The satellite TV service also announced that the magazine will only be available again in September as a result of printing delays.

Comments

  • eradingoana - 2012-05-22 17:46

    It does not make any difference for me because they just keep on repeating the movies. We just pay for copies all the time. Maybe one should try TopTV

      Sbongile - 2012-05-22 18:37

      lmao,u dont want to try top tv,believe me,been there .done that,they are worse.and their call centre agents are very rude and unprofessional,so please dont even go there!!!

      William Letsong - 2012-05-27 12:53

      You mean bottomTV? LOL just as bad as the SABC.

  • lemohang - 2012-05-22 18:02

    Ok since we not going to get the silly out of date mag are we now going to get a discount . Dstv is saving money should that saving not be passed on to the customer

  • Ken - 2012-05-22 18:16

    DSTV must be on a par with the ANC as far as servive delivery is concerned, the PVR decoders don't work properly and it's just repeat after repeat!...unfortunetly there's no choice!

      braamc - 2012-05-23 05:12

      There is a choice in politics

  • Dave - 2012-05-22 18:19

    Maybe Dstv will not act unilaterally in future. Maybe they will do something for PREMIUM subscribers by only having to pay for the programmes they want to view, instead of paying for ALL the programmes aired, most of which are of no interest to our family. rubbish.

      Dave - 2012-05-22 18:23

      Typo, "rubbish" was part of the draft.Most of the stuff we don't watch we consider rubbish.I'm sure other Premium subscribers are of the same opinion.

      Kevin - 2012-05-22 21:42

      Agreed, there are far to many channels with nothing but rubbish on them. As for acting unilaterally, it is part of their monopolist philosophy. There is place in South African law for a law regulating monopoly pricing such that they are forced to open up the market to competition to free up their pricing model.

  • Pixie86 - 2012-05-22 18:41

    oh you have got to be kidding me! September! A 3 month printing delay! Seriously? Maybe mt debit should also have a three month delay

      Dave - 2012-05-22 22:12

      DStv, you are pathetic liars! How come the YOU magazine is published as a WEEKLY mag, but DStv needs 12 times, YES 12 times that time period. WHICH PLANET ARE YOU LIVING ON? Come on! You are dealing with an audience that is more intelligent than your spin doctors.

  • ljmostert - 2012-05-22 18:44

    As ek nie een wil he nie - gaan ek minder betaal elke maand? Ek ruik 'n rot! My ondervinding van Multichoice is power - hulle reageer nie op korrespondensie en klagtes nie - tipiese reaksie van 'n monopolistiese instelling! Ek sal nie verbaas wees as Afrikaane weergawe ook opgeoffer word nie!

  • peter.norma - 2012-05-22 19:50

    I wonder if the morons who unilaterally decided to eliminate the programme schedule have been fired? More likely they have been promoted and have now decided that DSTV customers, whom they doubtless think should consider themselves highly fortunate to receive a TV service at all, should only receive a guide if they specifically ask for it!! They must be members of the SACP, because they have no idea of what it means to be customer orientated. Heaven help us!

  • rowan.maulson - 2012-05-22 20:33

    Why did you not give me the option of not getting the damn magazine anymore and reducing my premiums instead.. I just throw the bloody thing away.

      Sankie - 2012-05-28 13:27

      The option is there on the self-service section (or a phone call away) - just click on NO - easy peasy.

  • clarissa.viljoen.3 - 2012-05-22 21:43

    Have never been so angry with any firm as I was with DSTV when I had to get someone in to fix up the latest mess with resetting channels in preparation for "the launch of digital terrestrial television in S.A"(sic) The download of instructions could'nt be followed, the telephone call to 021 508 2260 was a total disaster(I couldn't understand the English spoken) and in the end after an hour and a half's hard labour(monstrous call- out fee) it is working but very poor colour. Enough said- I'm still fuming!

  • neville.watson.31 - 2012-05-23 06:40

    What poll?

      Kwajo.m - 2012-05-23 20:03

      You killed me.

  • Naas - 2012-05-23 14:57

    3 months to prepare a magazine? Do they still print every letter by hand? Other publications take 2 weeks to prepare & distribute!

  • Kwajo.m - 2012-05-23 19:59

    How much do they charge for a unit of that magazine?

  • Alicia Pollard Mynhardt - 2015-06-08 11:31

    Yes i would like the dstv guide posted to me. Box 39384, queensburgh, 4070.

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