Cape Town – FOX Crime (StarSat 131) has completely disappeared and gone black on On Digital Media's (ODM) StarSat platform with no warning or explanation from the company, and no word on when – or if – FOX Crime will return.
StarSat, formerly TopTV, is planning to add FOX Movies as a new TV channel but has not said anything further about it since news leaked last month.
FOX Crime however disappeared on Thursday night without any explanation to subscribers as to what happened. The FOX Crime TV channel is also available on MultiChoice's DStv platform. FOX Crime is run and distributed by Fox International Channels (FIC).
StarSat subscribers so far got no explanation from the company as to what happened, whether there is some technical problem, or whether the channel has been yanked permanently.
Since China’s StarTimes came onboard as an investor in StarSat, StarSat continues to suffer month-to-month from debilitating broadcast quality problems which include bad video and audio on several channels, and channels disappearing without warning and then being restored. Subscribers are also struggling with ongoing decoder problems, saying decoders are not receiving certain channels.
On Friday StarSat didn't immediately respond to a media enquiry asking what happened to FOX Crime.
On Friday FOX International Channels Africa (FIC Africa) told Channel24 that FOX Crime is still being delivered to StarSat but that "StarSat has been having technical problems".
"The channel is still being delivered to StarSat by FIC. We are unable to comment on technical delivery issues that StarSat is undergoing".
StarSat, formerly TopTV, is planning to add FOX Movies as a new TV channel but has not said anything further about it since news leaked last month.
FOX Crime however disappeared on Thursday night without any explanation to subscribers as to what happened. The FOX Crime TV channel is also available on MultiChoice's DStv platform. FOX Crime is run and distributed by Fox International Channels (FIC).
StarSat subscribers so far got no explanation from the company as to what happened, whether there is some technical problem, or whether the channel has been yanked permanently.
Since China’s StarTimes came onboard as an investor in StarSat, StarSat continues to suffer month-to-month from debilitating broadcast quality problems which include bad video and audio on several channels, and channels disappearing without warning and then being restored. Subscribers are also struggling with ongoing decoder problems, saying decoders are not receiving certain channels.
On Friday StarSat didn't immediately respond to a media enquiry asking what happened to FOX Crime.
On Friday FOX International Channels Africa (FIC Africa) told Channel24 that FOX Crime is still being delivered to StarSat but that "StarSat has been having technical problems".
"The channel is still being delivered to StarSat by FIC. We are unable to comment on technical delivery issues that StarSat is undergoing".