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Cape Town – MultiChoice is making a U-turn and will be unblocking and adding the MGM (DStv 140) channel for all its DStv Premium subscribers from Saturday 16 November.
The turnaround decision comes after the South African satellite pay-TV platform on Tuesday added four new TV channels from Chello Zone in the United Kingdom but opted, for the first time ever, to deliberately withhold a TV channel from its most expensive DStv Premium package which up until now has always carried all TV channels.
It stirred fear under angry subscribers that DStv Premium will in future no longer contain a complete collection of TV channels and all available content.
MultiChoice said it wanted to limit the amount of repeat programming subscribers are exposed to. Subscribers felt that MultiChoice shouldn't withhold access to the TV channel.
"Not all channels that launch on the DStv platform, such as MGM, are intended for DStv Premium customers. However, we understand our Premium customers would like to have the full range of channels available on their package," says MultiChoice.
"We thank our Premium customers for their feedback on this issue. We hope you will enjoy the entertainment on offer on MGM," says MultiChoice.
The pay-TV operator says "we understand that our customers, especially those without PVRs, are sensitive to the amount of repeats on DStv."
"Excluding MGM from premium was a decision taken to partly address this concern. We want to give our customers on all the different packages the best entertainment at great value for their monthly subscription."
MultiChoice says MGM will be made available from Saturday 16 November.
The turnaround decision comes after the South African satellite pay-TV platform on Tuesday added four new TV channels from Chello Zone in the United Kingdom but opted, for the first time ever, to deliberately withhold a TV channel from its most expensive DStv Premium package which up until now has always carried all TV channels.
It stirred fear under angry subscribers that DStv Premium will in future no longer contain a complete collection of TV channels and all available content.
MultiChoice said it wanted to limit the amount of repeat programming subscribers are exposed to. Subscribers felt that MultiChoice shouldn't withhold access to the TV channel.
"Not all channels that launch on the DStv platform, such as MGM, are intended for DStv Premium customers. However, we understand our Premium customers would like to have the full range of channels available on their package," says MultiChoice.
"We thank our Premium customers for their feedback on this issue. We hope you will enjoy the entertainment on offer on MGM," says MultiChoice.
The pay-TV operator says "we understand that our customers, especially those without PVRs, are sensitive to the amount of repeats on DStv."
"Excluding MGM from premium was a decision taken to partly address this concern. We want to give our customers on all the different packages the best entertainment at great value for their monthly subscription."
MultiChoice says MGM will be made available from Saturday 16 November.
