Computicket should upgrade their systems

2012-09-04 16:17
Computicket Red Hot Chili Peppers
I am a subscribed member to Computicket and I am supposed to get news feeds on what is happening on Computicket. 

There was no information given at all that Monday was open to buy tickets through the fan page.  So I continue on as normal, only to hear from friends via Facebook that there are tickets available.  I go on line immediately to go and get mine, and when it's my turn to purchase, I get knocked off the website.  When I get back on, they are then all closed and sold out for that period.

Okay. No problem, because the ticket sales are going to open up on Thursday and I'll get my ticket then.  I wanted Golden Circle and was prepared to pay for that.

I go on line at 07:00, and I wait in queue for my ticket.  At 09:00, I get placed 3000 in the queue. HOW?

Then I rush off to my nearest Checkers, where there isn't much of a queue, and we all standing patiently to be helped. 

At 09:30 they announce that there are no more GA standing tickets available!  WHAT!

So now I have to settle for seating right at the back of the stadium for all my efforts of trying to get good tickets and being persistent and early.

The amount of people that I had spoken to and saw ranting on Facebook about being kicked off when on line and the tickets being sold on Gumtree for huge amounts of money, this is what happens when you allow people to buy 20 tickets at a time.  In Johannesburg you allowed a maximum of nine tickets, why are we allowing so much more?  So every fan can be ripped off?

This is not on, and this is not the first concert that fans are being exploited and because we are such fans, we buy the damn tickets.

Why not allow six to nine tickets for every one person purchasing?

How about Computicket actually advising their subscribers the correct information on time!

How about Computicket upgrading their system to allow for the flux of people on line at a time when you know you have that amount of tickets to sell – that’s not rocket science!

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