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Cape Town - Big Concerts has denied any chaos or incidents at the Red Hot Chili Peppers concert at the FNB Stadium in Nasrec, Johannesburg on Saturday, 2 February.
Fans and concertgoers complained on social networks on Monday about the bad organisation at the event as well as an incident involving locked gates which prevented some people from leaving, forcing them to turn back and take another route.
Channel24 asked Dionne Domyan of the Publicity Workshop, who organised the event with Big Concerts, how many concertgoers attended the show and the actual capacity of the stadium, but we were left unanswered and furnished with a blanket official statement.
According to Justin van Wyk of Big Concerts, "There was no chaos or any significant incident which required us to engage anyone other than our customers in the ordinary course of business.
"The inferences drawn by the New Age article are sensationalist, every large event has one or more operational issues behind the scenes and this concert was no different to any previous concert held at this venue."
Poor logistics
According to the New Age article, insufficient crowd control, poor logistical planning and over-subscription were the main causes of frustration.
Domyan-Mudie told the newspaper: "Yes, a lot of people were coming in. As with all stadiums when the main act is about to perform it gets busy and congested with people from the outside flooding in."
Big Concerts has asked fans on their Twitter page to forward complaints to customercare@bigconcerts.co.za
The Red Hot Chili Peppers are set to end off their South African tour with a performance at the Cape Town Stadium on Tuesday 5 February.
Fans and concertgoers complained on social networks on Monday about the bad organisation at the event as well as an incident involving locked gates which prevented some people from leaving, forcing them to turn back and take another route.
Channel24 asked Dionne Domyan of the Publicity Workshop, who organised the event with Big Concerts, how many concertgoers attended the show and the actual capacity of the stadium, but we were left unanswered and furnished with a blanket official statement.
According to Justin van Wyk of Big Concerts, "There was no chaos or any significant incident which required us to engage anyone other than our customers in the ordinary course of business.
"The inferences drawn by the New Age article are sensationalist, every large event has one or more operational issues behind the scenes and this concert was no different to any previous concert held at this venue."
Poor logistics
According to the New Age article, insufficient crowd control, poor logistical planning and over-subscription were the main causes of frustration.
Domyan-Mudie told the newspaper: "Yes, a lot of people were coming in. As with all stadiums when the main act is about to perform it gets busy and congested with people from the outside flooding in."
Big Concerts has asked fans on their Twitter page to forward complaints to customercare@bigconcerts.co.za
The Red Hot Chili Peppers are set to end off their South African tour with a performance at the Cape Town Stadium on Tuesday 5 February.
