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Cape Town - Big Concerts have issued a handy list of Frequently Asked Questions (FAQs) and rules for the hotly anticipated start to the South African leg of Justin Bieber's Believe tour at Cape Town Stadium on Wednesday, 8 May.
Fans are urged to take note of the rules and instructions listed below to ensure a safe and enjoyable experience on the day.
Big Concerts have also issued a road closure advisory due to the World Economic Forum taking place in Cape Town from 8-10 May. The following roads will be closed or severely congested and concert attendees are advised to plan for a late afternoon arrival in Cape Town:
Justin will perform in Johannesburg at the FNB Stadium on Sunday, 12 May.
Here are the Justin Bieber FAQs for the Cape Town concert, courtesy of Big Concerts:
1. Transport information will be available on bigconcerts.co.za and publicised in the local press in due course.
2. If you have a GOLDEN CIRCLE STANDING ticket enter through the gates at Granger Bay Boulevard into Fort Wynyard (P2) parking, follow the signage.
3. If you have a GENERAL ADMISSION STANDING ticket enter through turnstiles 12-18 on Granger Bay Boulevard.
4. If you have a SEATED ticket you must enter through either the Grand Stand on the South side of the stadium or the Podium on the West side of the stadium
5. Click here to download the detailed venue map. Please print out a copy of the venue map and give it to your children regardless of whether they are accompanied by a parent or legal guardian. It shows entrance points and the location of the Lost and Found Centre.
6. If you bought your tickets online (print at home) please make sure you print out your E-ticket, fold it as indicated on the ticket prior to arriving at the event to avoid creasing and damaging the barcodes, and ensure that you bring your E-ticket with you to the venue as we cannot reprint E-tickets at the venue for safety and security reasons. Your E-ticket needs to be of high print quality to ensure a positive scan at the venue. Please note we cannot scan tickets off any mobile device.
7. For E-tickets purchased from bigconcerts.co.za, please review your printer settings before you print. The document must print to its actual size so that the folding lines print to the edge of the paper. If the document is fit to print to the paper size it will print the barcode too far away from the edge of the paper, and the barcode scanners at the turnstiles will be unable to read your ticket. Click here to see instructions on how to fold your E-ticket.
8. Children under 14 years must be accompanied by a parent or legal guardian.
9. Children between the ages of 14 and 18 who are not accompanied by a parent or legal guardian must have the emergency contact number for their parent or legal guardian saved under the name ICE on their mobile phones, or it must be written on a small piece of paper which is to be kept inside their wallets, so that medical personnel can contact this person in the event of a medical emergency.
10. We have setup a Lost & Found centre at the venue, which is located on the East Side Inner Podium. Click here to view map. Please print this map and educate your children on how to find this facility in the event that they are separated from their group, parent or legal guardian.
11. We have also setup a dedicated call centre number which can be reached on 011-7597215 should you need to contact the Lost & Found Centre or the Venue Operations Centre.
12. Please make sure that you make your children are aware of the dangers of talking to strangers, accepting any food or beverages from strangers, or getting into any vehicle with strangers. Please advise your children to call 011-7597215 or go to the Lost & Found centre if they have any concerns about their safety & security.
13. Anyone caught drinking underage or giving alcohol to minors will be arrested.
14. Food and beverages will be available for sale inside the stadium. No alcohol may be brought to the stadium and security will refuse entry into the venue to any persons that are heavily intoxicated.
15. Don't forget to bring with you on the day:
* Tickets
* ID (if you intend to consume alcohol)
* cash (no ATMs on site)
* appropriate clothing for any weather conditions
16. Umbrellas, cameras or recording devices including iPads are NOT permitted.
Complete event information can be found at www.bigconcerts.co.za
* Will you be seeing Justin Bieber live in SA this week? Send us your concert pics and reviews to Music@Channel24.co.za - and get published!
Fans are urged to take note of the rules and instructions listed below to ensure a safe and enjoyable experience on the day.
Big Concerts have also issued a road closure advisory due to the World Economic Forum taking place in Cape Town from 8-10 May. The following roads will be closed or severely congested and concert attendees are advised to plan for a late afternoon arrival in Cape Town:
- Table Bay Boulevard
- Walter Sisulu Boulevard
- Lower Long Street
- Lower Adderley Street
Justin will perform in Johannesburg at the FNB Stadium on Sunday, 12 May.
Here are the Justin Bieber FAQs for the Cape Town concert, courtesy of Big Concerts:
1. Transport information will be available on bigconcerts.co.za and publicised in the local press in due course.
2. If you have a GOLDEN CIRCLE STANDING ticket enter through the gates at Granger Bay Boulevard into Fort Wynyard (P2) parking, follow the signage.
3. If you have a GENERAL ADMISSION STANDING ticket enter through turnstiles 12-18 on Granger Bay Boulevard.
4. If you have a SEATED ticket you must enter through either the Grand Stand on the South side of the stadium or the Podium on the West side of the stadium
5. Click here to download the detailed venue map. Please print out a copy of the venue map and give it to your children regardless of whether they are accompanied by a parent or legal guardian. It shows entrance points and the location of the Lost and Found Centre.
6. If you bought your tickets online (print at home) please make sure you print out your E-ticket, fold it as indicated on the ticket prior to arriving at the event to avoid creasing and damaging the barcodes, and ensure that you bring your E-ticket with you to the venue as we cannot reprint E-tickets at the venue for safety and security reasons. Your E-ticket needs to be of high print quality to ensure a positive scan at the venue. Please note we cannot scan tickets off any mobile device.
7. For E-tickets purchased from bigconcerts.co.za, please review your printer settings before you print. The document must print to its actual size so that the folding lines print to the edge of the paper. If the document is fit to print to the paper size it will print the barcode too far away from the edge of the paper, and the barcode scanners at the turnstiles will be unable to read your ticket. Click here to see instructions on how to fold your E-ticket.
8. Children under 14 years must be accompanied by a parent or legal guardian.
9. Children between the ages of 14 and 18 who are not accompanied by a parent or legal guardian must have the emergency contact number for their parent or legal guardian saved under the name ICE on their mobile phones, or it must be written on a small piece of paper which is to be kept inside their wallets, so that medical personnel can contact this person in the event of a medical emergency.
10. We have setup a Lost & Found centre at the venue, which is located on the East Side Inner Podium. Click here to view map. Please print this map and educate your children on how to find this facility in the event that they are separated from their group, parent or legal guardian.
11. We have also setup a dedicated call centre number which can be reached on 011-7597215 should you need to contact the Lost & Found Centre or the Venue Operations Centre.
12. Please make sure that you make your children are aware of the dangers of talking to strangers, accepting any food or beverages from strangers, or getting into any vehicle with strangers. Please advise your children to call 011-7597215 or go to the Lost & Found centre if they have any concerns about their safety & security.
13. Anyone caught drinking underage or giving alcohol to minors will be arrested.
14. Food and beverages will be available for sale inside the stadium. No alcohol may be brought to the stadium and security will refuse entry into the venue to any persons that are heavily intoxicated.
15. Don't forget to bring with you on the day:
* Tickets
* ID (if you intend to consume alcohol)
* cash (no ATMs on site)
* appropriate clothing for any weather conditions
16. Umbrellas, cameras or recording devices including iPads are NOT permitted.
Complete event information can be found at www.bigconcerts.co.za
* Will you be seeing Justin Bieber live in SA this week? Send us your concert pics and reviews to Music@Channel24.co.za - and get published!
