If you’re going to the Justin Bieber concert in Cape Town you have to read this

2017-05-15 12:18

Cape Town – Justin Bieber is in South Africa and played to a loyal crowd in the pouring rain at the FNB Stadium in Johannesburg on Sunday.

And next up is Cape Town! According to a little birdy Justin is already in the Mother City prepping for his show on Wednesday at the Cape Town Stadium. 

So, if you’re one of the lucky ones going to the show, then there are a couple of things you need to know.

Here is everything you need to know:

When and where:

Justin Bieber will be performing in Cape Town on Wednesday 17 May at the Cape Town Stadium.

Doors open: 17:00
Opening act – Sketchy Bongo: 19:30 – 20:20
Justin Bieber:  20:30

Restricted access:
No camping will be allowed outside the venue. No persons will be allowed to queue outside the venue until 10:00 on the day of the show.

If you fail to comply with this requirement and refuse to vacate the area after being instructed to do so by security and/or SAPS, we reserve the right to confiscate your ticket and escort you from the venue. In the case of an unaccompanied minor your parents / guardian will be contacted to collect you from the venue and if they fail to do so within a reasonable time we will contact City social services.  

Please note: You risk missing the show without the option of a refund if you chose to ignore this very important safety & security requirement. 


CLICK HERE for the full transport plan including bus, train, cycle and parking details.

Drop & Go (Parents/Taxi’s/Uber)
Patrons are advised to Drop & Go and Pick-up in the CBD around the Myciti Civic station as the free-to-event-ticket-holder shuttle service by Myciti to the stadium will be operational and is as safe and secure as dropping off and trying to pick up people at the stadium, but far quicker with dedicated bus lanes.

The best area is in the CBD (DF Malan St, Jan Smuts St and other areas around the Civic Bus Station that can be used – but no parking in Hertzog Blvd itself).

Pick-up after the event at the stadium will take over 40 minutes additional time.

P4 will be made available as a Pick-up area after the event (NOT a Drop & Go before the event). That is, for those that choose to face the extra traffic and drop and/or pick up at the stadium, the ?normal drop and go will be on Helen Suzman Blvd eastbound (city-bound) between Beach and Vlei Rds. About an hour before the end of the event, i.e. after 22:00, P4 will be opened for Pick-up after the event, vehicles can park and wait in P4. 

Disabled Parking: please email donne@bigconcerts.co.za to book.

Note that security will be ensuring that all disabled parking ticket holders have the relevant paperwork to allow them access to the dedicated parking area.

Venue Map:

Entrance Points:
VERY IMPORTANT: Note your ticket and the gate you need to use to get into the stadium. All field ticket holders both Golden Circle and General Admission area require an armband to access the field.

These are collected at the relevant Gate outlined below:

Front Zone Standing: enter through South Entrance, Granger Bay Boulevard.

General Admission Standing enter through Granger Bay Boulevard. Turnstiles 12-18.

Seated tickets enter through Fritz Sonnenberg Road. Turnstile 1-11 (no armband required).

If you purchased suite tickets you must enter through Fritz Sonnenberg Road. Turnstile 1-11. Once inside enter through the Foyer indicated on your ticket which will either be Foyer A, E or F.

Important Safety Information for Parents and Minors

Age & Height Restrictions

All fans attending the concerts that are younger than 14 years of age must be accompanied by a parent/guardian.

No one under 12 years, or anyone that is shorter than 1.2 metres, will be permitted onto the Golden Circle and General Admission field standing areas for safety and security reasons. Please note: Security will strictly monitor this requirement and anyone not meeting these requirements will be relocated to alternative seats in the stands. If you refuse to be relocated we reserve the right to confiscate your event ticket.

Please note: You risk missing the show without the option of a refund if you chose to ignore this very important safety & security requirement. Please contact Computicket before the day of the show to swap your tickets for seated tickets if you do not meet these minimum requirements.

No disabled persons will be allowed on the field for safety and security reasons.

Emergency Contact Details

- Children between the ages of 14-18 years of age who are not accompanied by a parent / guardian must have an emergency contact number for their parent / guardian saved under the name ICE on their mobile phones.

- If you don’t have a mobile phone, or if you are concerned that you will run out of battery on your mobile phone, please write this information on a piece of paper and keep it safely on your person.

- Please ensure that you write your name and surname, that of your parent / guardian, and emergency contact details clearly in bold capital letters.

- Please make sure your mobile phone is fully charged before leaving for the concert. There are no mobile charging stations at the event, and you are advised to close all non-essential applications such as Facebook and Twitter and switch off all non-essential services such as Bluetooth and WiFi when your mobile phone reaches 20% battery capacity.

Lost & Found (missing persons at the concert)

- We have set up a Lost and Found hub at the venue which is located at at the venue information centre. View map for the location.  
Please print this map out and educate those attending on how to find this facility in the event that they are separated from their group, parent / guardian.

- We have also set up a dedicated call centre number which can be reached on 021 430 7376 should you need to contact the Lost and Found hub. This number can be used for all incidents, queries and emergencies and will be in operation the day of the event as well as after the event.
We will be employing dedicated Chaperones that will be stationed throughout the stadium. They will be easily identifiable, and their sole purpose is to ensure your safety and security.

- For unaccompanied minors, it is advisable for parents to educate their children about the inherent dangers of attending large- events. Do not talk to strangers, do not accept food or beverages from strangers, and do not get into a vehicle with strangers. Always adhere to the instructions from security. If you are in a situation where you feel unsafe or uncomfortable always put your safety first and approach the nearest security steward or chaperone or call 021 430 7376 for assistance.

- The Lost & Found hub inside the venue at the Welcome Centre and is only accessible by those with a valid event ticket during the event. We have therefore created the Connection Hub which is at p4 which is for anyone outside the venue wishing to connect to someone inside, or if you have already left the venue and cannot connect with someone on the outside of the venue.

- After the show all Lost & Found persons from the Lost & Found hub will be chaperoned to the Connection Hub at the Drop & Stay/Go point where they can wait in a secure environment to connect with those responsible for taking them home.

- Security, chaperones, the event organisers and SAPS will not leave the venue until every person in the precinct has left.

Dos and Don’ts

Don't forget to bring with you on the day: your tickets, ID (if you have one), a fully charged mobile phone, cash (NO ATMs on site) or a debit/credit card, and appropriate clothes for all weather conditions.

Do make sure you stay hydrated and eat properly before and throughout the concert. Always put your safety & security first, even if it means you lose your position in the queue or on the field. Security, Medical- and Disaster Risk staff will be positioned inside and outside the stadium to respond to any emergencies, and reserve the right to extract you from any area for safety & security reasons.

Prohibited items:

• Professional cameras or professional recording devices are not permitted.  Selfie sticks are also not allowed.

• Glass bottles or containers or other heavy and/ort sharp objects , which could potentially be used as projectiles (excluding sunglasses, binoculars and prescription or reading glasses).

• Any illegal drugs.

• Skateboards, scooters, roller blades or bicycles.

• Knives, weapons of any nature or fireworks.

• Any object that could be used to distract, hinder or interfere with any performer including laser pointers and flashlights.

• Flags with poles, large flags or banners that may obstruct the view of other patrons.

• Any whistle, horn, musical instrument, loud hailer, public address system.

• Digital, electronic or other recording or broadcast device.

• Any item that you intend to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes.

• No animals apart from authorised guide/companion dogs.

• Any dangerous goods and any other items by management to be dangerous or capable of causing a public nuisance.

• Professional cameras or video recorders.

• Umbrellas.

• Braais.

• Camping Chairs.

• Cooler Boxes.

• Food and refreshments (including soft drinks and alcohol) which will be available for sale inside the concert.

Food & Beverages:

Food and beverages will be available for sale inside and outside the stadium to purchase. However no food/beverages will be allowed into the venue.

Please note no alcohol will be permitted to be brought into the stadium. There will be bars to purchase drinks/alcohol on site.

Fan Flags & Posters:

All flags/ posters/ banners must be detached from sticks / poles.

All banners and flags will be checked by security for profanity or inappropriate wording/statements.

Large flags, banners and other objects that may obstruct the view of others will not be permitted.

Contact Big Concerts at the Concert:

Please stay in touch with us on social media on the night for any updates or messages on Twitter: @BigConcerts and Facebook: /bigconcerts or call 021 430 7376 for lost and found.

*For more updates on the Justin Bieber concert, like the Channel24 Music Facebook page here.

Read more on:    justin bieber  |  cape town  |  celebrities  |  music

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