Carte Blanche to fight BCCSA ruling

2012-04-20 07:37
Thinus Ferreira
Cape Town – M-Net's weekly investigative magazine show Carte Blanche is appealing a ruling made by the Broadcasting Complaints Commission of South Africa (BCCSA) which ordered them to apologise regarding a certain insert broadcast in August last year.

The BCCSA, in a judgement, ordered Carte Blanche to apologise on-air for what the BCCSA found in its judgement was a "mischaracterisation" by the TV show of a device from Electro Smart.

In response to the ruling, Carte Blanche said that they "respectfully disagree with the ruling and imposed sanctions made by the BSSCA regarding an insert that investigated a power-saving product called the Electro Smart apparatus. Therefore, Carte Blanche is appealing the BCCSA judgment."

"The imposed sanction required Carte Blanche to broadcast the BCCSA ruling on either Sunday, 22 April 2012 or Sunday, 29 April 2012, but the chairperson of the tribunal has subsequently granted the Carte Blanche request to suspend the sanction," they added.

According to M-Net, Carte Blanche is renowned for its superb investigative journalism "and has won more than 120 prestigious local and international awards for its in-depth stories.

"Being a respected consumer watchdog for South Africans, Carte Blanche prides itself on delivering accurate and honest content," said M-Net.



  • bluzulu - 2012-04-20 08:16

    Can't live on past laurels, If the extract was incorrect so an apology is required.

  • Johan Kritzinger - 2012-04-20 08:40

    After Ruda Landman used a clairvoyant to track bodies of the dead, I stopped watching and started laughing at Carte Blanche.

      Bless Boswell - 2012-04-20 08:49

      Was she successful? I didn't see that broadcast.

  • Chriskoi1 - 2012-04-20 08:53

    I did had two installed and did not save any money and one of them are out of order twice .The only reason we did buy it that time is to get rid of the lady who was there that night she was a real pain .So why must Carte Blanche do a apology for the show the people the scam.

  • celeste.rsa - 2012-04-20 09:04

    Before you all make silly comments, the issue is that they referred to the device as a "timer" and not a "power saving device". Ask any of the unfortunate people who were conned into buying the piece of crap what it supposedly does and you'll see that it switches your geyser on and off at certain times i.e. in layman's terms a timer. BCCSA has completely lost the plot here. Electro Smart is trying to divert attention from the real problem where people feel that they have been conned into paying R10 000 for this junk. Call it a 'timer', call it a 'power saver. Whatever the device is, it's a dodgy piece of equipment that does not do what the suppliers claim it does. Search "Electro Smart" on and see how many satisfied customers there are!

      marius.dumas - 2012-04-20 15:41

      I didn’t watch the program, but I get an idea of where it might have headed. A timer has only one function and that is to control intervals or actions on a pure time base process. It works with sequence. An energy saving device can be anything or everything that save on unused energy. They may focus on power factor correction, energy loss control, auto off, auto dim. But a timer can be used as a energy savings device if it saves energy. But it is still a timer used as a energy savings device. If it is a timer used to perform energy saving without any other process intelligent, then it is both an energy savings device and a timer. Calling it a timer is perfectly correct. It does not measure temperature, phase angles or current to be able to bring any other factors into account other than time to save energy. Thus it is per definition a timer.

      marius.dumas - 2012-04-20 15:41

      Once two guys selling it, made the mistake once to go to my father’s house while I was there. They didn’t take into account that they are trying to sell this to two professionals in the science and technology field. After some years of electronic engineering behind me and 2 hours later I analysed the device to be worth a few hundred Rand. They wanted something like R10 000 while it is filled with extremely old and primitive electronics. I put my head around many energy savings devices and ended up in great disbelief about the data they use to market these things. It is possible to improve on efficiency with 1-2% here or there replacing old with new technology can improve efficiency with up to 30% or so. Newer computers, LCD/Plasma TVs, microwave ovens, energy saving lights. They can improve energy efficiency. But the bottom line is you still use the energy you need in most areas. It takes 4181,3 Joules of energy to heat 1kg of water with 1C and there is no way to use less energy than that to heat water unless you use less water or colder water.

      marius.dumas - 2012-04-20 15:42

      The only energy we can save on is wasted, or energy loss. Modern electronics are extremely energy efficient and there is not much room left for improvement on the appliances we know today many get close to 80-90% efficiency while top class Hi-Fi equipment still remain law at about 40% for amplifiers since the engineering focus is rather on design techniques that improves sound quality and reliability and not energy efficiency. But people who pay R50 000 and up for a hi-fi normally don’t worry about electricity bills. The problem is if you get to 90% efficiency even double the effort to get 95% efficiency will not save you much if any at all. The only real room for improvement is with devices that is less than 70% efficient. Like always filling up a kettle when you only use a cup, or running water pipes from geysers over long distances. But us technology improves so will the window of opportunity to save energy close

  • Schmee - 2012-04-20 09:13

    After seeing how Electro Smart handels complaints on HelloPeter, I'm right behind Carte Blanche. And there are lots more. Although it does appear that they may have improved there customer relations with the last few complaints. I will not be buying a unit not because of what Carte Blanche broadcast but because of their attitude on HelloPeter.

  • Robin - 2012-04-20 10:18

    I'm unable to view Carte Blanche but I do know the device in question is a complete scam and thumbs up to them for the consumer watchdog approach they take.

  • james.kukard - 2012-04-20 12:57

    I like to watch Carte Blanche, at least someone is showcasing all the corruption and fraud etc in our country. I bought one of the devices with the promise if I'm not satisfy I can call them,they'll remove the device and refund you within 30 days,crap, I called them and were informed the small print on the back reads that there be no refunds,I went to my lawyer and were informed that the contract is binding and they "can" refuse to refund me. I've disconnected the device because it's a lot of crap. Carte Blanche don't have to apologise because they are right!

  • Lenie - 2012-04-22 10:54

    \Thank you for being our eyes and ears\!!! I'ts because of people like you, that these kind of coropstoin can \STOP\ and being expose!!! Thank you for all the hard work!!! \r\nLenie

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